Frequently Asked Questions

Getting Started

  • No, our classes are designed for all levels. Each class offers modifications to meet you where you are.

  • Any of our classes are good for those new to Pilates. We offer an Intro to Reformer session designed to help you build confidence with the reformer. Our Align class is also great if you want to work on body awareness and form.

  • Our Intro to Reformer session is a 25-minute introduction to the reformer, designed to help you feel comfortable with the equipment and basic movements before joining a full class.

  • Wear clothing you feel comfortable moving in for a heated environment.

  • Grip socks are required for all classes.

  • Grip socks and a towel are required for all classes. A mat is required for all mat classes. Water is recommended.

  • Please arrive 10 minutes before class.

The Studio Experience

  • Yes. All of our classes are heated.

  • The studio may reach temperatures of up to 100 degrees.

  • Reform, Sculpt, and Align classes are 45 minutes. Intro to Reformer sessions are 25 minutes.

  • Please visit our Class page to learn more about each class format.

Booking & Scheduling

  • Online at www.studioeverafterpilates.com or through our Studio Ever After app (available in the App Store).

  • Class packs, drop-ins, Essential, and Signature memberships can book 2 weeks in advance.


    All-Access members can book 4 weeks in advance.

  • You can be added to the waitlist. Standard cancellation and no-show policies still apply.

  • Yes.

  • There is no daily limit. The number of classes you can take depends on your membership type.

Memberships & Packages

  • See our Memberships page.

  • See our Memberships page.

  • Memberships may be paused for medical necessity or pregnancy.

    Please reach out to hello@studioeverafterpilates.com to discuss accommodations.

  • Once your membership term is complete, you can cancel by emailing hello@studioeverafterpilates.com. 

  • Yes, class packages expire 90 days from the date of purchase. 

  • No. Memberships and class packs are non-transferable.

Policies

  • Classes may be canceled up to 12 hours before class with no penalty.

  • • Class credit is forfeited + $10 late cancellation fee

  • • Class credit is forfeited + $20 no-show fee

  • We allow a 5-minute grace period after class begins.

  • To respect the privacy of everyone in the room, filming during class is limited. If you choose to film, please do so from the back row and ensure only you are in the frame. We ask that you remain mindful and respectful of others in the space.

Guests & Community

  • Signature and All-Access members receive one guest pass per month for new guests.

Studio Amenities

  • Yes! We have cubbies in the front for shoes and a space for personal belongings in the studio room.

  • Towels and mats are available to rent.

Age & Safety

  • Clients must be 16 or older. Anyone under 18 must have a parent or guardian waiver.

  • Yes, with healthcare provider approval required before attending any class while pregnant or recovering from an injury. Please let your instructor know before class so we can best support you.